JUMUIA HOSPITAL (Huruma) a subsidiary of NCCK is seeking to fill the position of Hospital matron for Huruma branch(Nairobi) and Kaimosi branch(Vihiga) .

 Applications are invited from qualified candidates for the above position based in Nairobi & Vihiga County, Kenya. The position holder will report to the medical superintendent.


Support in running of the facility
Maternity/In-patient activities
Act as the Team Leader in delivery of maternity/in-patient and theatre services. 
Coordinates all Nurses and ensures all service delivery areas are appropriately staffed.
Conduct normal deliveries and assess clients at all stages of delivery. Makes recommendation in case of caesarean section.
Maintain high standards of cleanliness and infection control measures.
Ensure maternity and in-patient supplies are adequate at all times and any shortages reported to the Hospital administrator to ensure smooth continuity of services.
Ensure the emergency tray is up to date and the daily checklist is duly filled and any replenishments done immediately.
Ensure all patient records are duly filled in the electronic health record and necessary receipts issued.
Ensure a daily hand-over of ward/in-patient clients has taken place and the report is handed over to the Hospital administrator on a daily basis.

Undertake root cause analysis of incidences and develop action plans, ensuring that this leads to change in practice.
Establish and maintain effective communication with clients, relatives and team members to contribute to the active resolution of potentially complex situations, complaints and issues.
Lead on the implementation of patient safety strategies as shall be recommended by the quality team.
Share best practices and drive improvements in patient care through regular review meetings and CMEs.
In conjunction with the consultants, the Matron will be responsible for monitoring and maintaining excellent clinical standards within clinical teams.
Provide guidance and support to junior team members to fulfil their responsibilities  
Efficient and effective service delivery of the full range of Jumuia hospitals services
Provide comprehensive client counselling on reproductive health, permanent/long term and short term contraceptive options, cervical and STI/HIV screening.
Consistently provide quality services in accordance with JHL clinical guidelines and protocols.
Ensure all clients are treated with sensitivity, respect, and consideration.  If complaints are raised, effectively manage and resolve them and to promptly escalate to Human resources department.
Monitor and evaluate client care continuously and recommend improvements as necessary.
Provide accurate information to clients, and their families where required, to enable clients to make informed decisions about their reproductive & sexual healthEnsure all nurses and care assistants are trained in Good Clinical Practice according to JHL standards of care and protocols.
Ensure all nurses understand and adhere to the JHL protocols they are working with.
Ensure all nurses understand the specific adverse event reporting mechanisms in place for JHL and are able to implement the same appropriately and timely.
Refer complex clients to the medical officer/Consultants for management.
Conduct follow up and report all complications in writing within or before the end of current duty.
Maintain confidentiality at all levels  
Management and accurate documentation of all services rendered
Maintain accurate client records on the Electronic Health Record (EHR)Ensure all client information is kept confidential at all times and stored appropriately.
Collate all activity data in an accurate and timely manner for internal and external reporting purposes.
Analyze activity trends and ensure performance targets are achieved, pro-actively identifying and implementing opportunities for improvements.
Assist in the collection of client feedback data.
Refer clients promptly when needed  
Effective participation and support of the centre team both in quality assurance and promotional activities  
Offer quality services to patients.
Ensure proper use of medical equipment and supplies and notify Hospital administrator of repairs, maintenance or replacements of equipment and instruments.
Report all major and minor incidents within 24 hours.
Actively promote the work of the centre in order to generate demand for the services, e.g. educational and awareness-raising events  

Knowledge, skills and attitudes

Degree/Diploma in Nursing.
Must be registered with the Nursing Council of Kenya and possess a valid Practice License.
At least 8+ years working experience as a nurse in a reputable hospital/medical facility.
Practicing knowledge of Sexual Reproductive Health an advantage.
Proven clinical experience and demonstrable commitment to learn and develop skills.
High regard for confidentiality and demonstrable integrity.
Excellent communicator – both written and spoken.
Commitment to excellent client care and the delivery of client-focused services.
High level of attention to detail.
High level of professionalism and management of clients.
Team player who accepts constructive criticism and is comfortable with giving constructive criticism. Ability to remain calm under pressure.
Ability to work flexibly to meet service needs.
Behaviours and Values:    
Team work; contribute, use, and share accurate data and evidence to improve understanding, insight and decision-making across, enabling us to maximize our ability to influence others.
share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort. Actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness, understanding and respect for all people and cultures.
Show courage, authenticity and integrity; hold yourself accountable for the decisions you make and the behaviors you demonstrate. Be courageous in challenging others and taking appropriate managed risks.
Develop  and grow; seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them to be even more effective. Manage your career development including keeping your knowledge and skills up to date.    
Deliver excellence, always; strive to consistently meet and exceed expectations, putting clients at the center of everything, and implement smarter, more efficient ways of performing your role. Build and maintain effective long-term working relationships with all stakeholders.
Leadership; inspire individuals and teams, through situational leadership, providing clear direction. Seek and provide opportunities which motivate team members, helping to develop skills and potential whilst strengthening our talent and succession pipeline. Be aware of emerging developments in our sector, demonstrating strategic insight about our clients and business and encourage this in your team. You articulate a vision of the future which inspires and excites others.     How To Apply   Suitable and qualified candidates should send their CV and documents to recruitment@jumuiahospitals.org on or before 22/08/2021. The subject of the email should read Hospital Matron.  Clearly indicate your salary expectation.  Only shortlisted candidates will be contacted.    

How to apply

Send your cv and relevant testimonials to recruitment@jumuiahospitals.org before the close of business 22/08/2021.

Only shortlisted candidates will be contacted.

Please note that Jumuia Hospitals does NOT charge any fee whatsoever for application, processing, interviewing or securing employment.