Frequently Asked Questions

1. What are your hospital’s visiting hours? Our hospital operates 24 hours a day, 7 days a week, providing round-the-clock medical care and emergency services. Whether you need medical attention during the day, late at night, or on weekends, our dedicated team of healthcare professionals is available to assist you. Please note that while our hospital is open at all times, visiting hours for non-emergency situations may vary.

2. How can I make an appointment? To make an appointment, you can call our appointment hotline at 0720 884432 . Please provide relevant information, such as your name, contact details, preferred date and time, and the reason for your visit. Our staff will confirm your appointment and provide further instructions if needed.

3. What insurances do you accept? We accept a wide range of insurance plans including NHIF, BRITAM, JUBILEE,CIC,FIRST ASSURANCE, AON MINET, M-TIBA, MADISON and others . It is advisable to verify with your insurance company beforehand to ensure coverage for your specific treatment or procedure.

4. What should I bring for my hospital visit? When visiting the hospital, please bring a valid identification document, your insurance card (if applicable), and any relevant medical records, such as previous test results or X-rays. It’s also a good idea to have a list of your current medications and allergies. If you have been referred by a physician, kindly bring the referral letter as well.

5. How can I pay my hospital bills? We offer various payment options for your convenience. You can pay your hospital bills in person at our billing counter using cash, or M-Pesa. For further assistance regarding billing or payment plans, please contact our billing department.

6. Are there any job opportunities at your hospital? We regularly post job openings on our website’s career section. Interested candidates can visit our website and browse the available positions. To apply, please follow the instructions provided in the job posting. We appreciate your interest in joining our team and encourage you to check our website frequently for updates.